On Tuesday 28 July between 2:00 PM and 8:12 PM, customers in specific delivery zones for our Bond St, Island Bay, and Cuba St stores were unable to place delivery orders.
Root Cause: A test system configuration was inadvertently applied to our live environment, temporarily blocking addresses in these specific areas.
Resolution: The configuration error was identified and removed last night, and delivery ordering is fully restored. We sincerely apologise for the inconvenience this caused to o...